Question 1

Is BonikCloud only for online stores?

Accepted Answer

No. A business can use the online storefront, POS, or both while keeping the catalog and operational data connected.

Question 2

Can I use my own domain and branding?

Accepted Answer

Yes. Store branding, theme, contact details and custom storefront domains are tenant-controlled.

Question 3

Which payment methods are supported?

Accepted Answer

The platform supports Cash on Delivery and sandbox-ready SSLCommerz, bKash and Nagad integrations. Availability is controlled per store.

Question 4

How does multi-branch inventory work?

Accepted Answer

Products remain global while sellable stock is maintained per branch. Online checkout resolves fulfilment internally and POS uses the selected branch.

Question 5

Do customers need an account to order?

Accepted Answer

No. Guest and authenticated checkout are supported, while registered customers can use saved addresses, wishlist and order history.

Question 6

Is pricing published?

Accepted Answer

We recommend a package after understanding your channels, branches and support needs. Request a demo for a tailored proposal.