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Platform capabilities

Everything your team needs to sell, fulfil and grow.

Explore the verified capabilities already designed into BonikCloud’s storefront, backoffice and platform architecture.

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01

Online storefront

A complete branded shopping journey across devices.

  • Custom domain and responsive navigation, catalog, cart, checkout, account and authentication pages
  • Product, category, subcategory and brand pages with product and variant images
  • Size, colour, package and other product variants
  • Search suggestions, recent searches, and category, brand, price, stock and sorting filters
  • Grid/list views, discount percentage badges, cart and wishlists
  • Guest or registered checkout plus customer registration and email/phone login
  • Saved delivery addresses, account and order history
  • Reviews, ratings, public order tracking and contact/support form
  • Homepage banner carousel, CMS pages and English/Bangla interface

02

Checkout and payments

Backend-controlled totals and payment confirmation.

  • Cash on Delivery, SSLCommerz, bKash and Nagad
  • Admin-controlled method availability
  • Coupons, discounts, city delivery charges and free-shipping rules
  • Guest and authenticated checkout
  • Separate payment and order-fulfilment statuses
  • Secure backend verification, duplicate callback protection and eligible failed/cancelled-payment stock restoration

03

POS and counter sale

Fast sales with the controls real counters need.

  • Branch POS search by product name, model, SKU or barcode
  • Category, brand, stock and product-type filters
  • Customer creation, selection and editable receipt details
  • Editable unit price, coupons and manual discounts
  • Counter pickup, local delivery, split/partial payments and due collection
  • Cash received and change calculation
  • Hold, resume and update saved drafts
  • Printable receipts, POS/general order returns, restock/damaged/no-restock decisions and manual refund records

04

Inventory and branches

Branch stock is the operational source of truth.

  • Single or multi-branch operations, default branch creation and landlord limits
  • Branch-specific product and variant stock
  • Internal default/nearest-branch online fulfilment routing without customer branch selection
  • Supplier receiving, branch transfers and positive/negative adjustments
  • Lost, damaged and returned stock records
  • Inventory ledger plus low/out-of-stock alerts
  • Bulk inventory CSV import and branch stock report CSV export
  • Barcode labels and batch barcode PDF generation

05

Orders and customers

One service view from purchase to return.

  • Central orders with advanced filters and channel identity
  • Fulfilment, payment status, tracking timeline and internal notes
  • Printable invoices and receipts
  • Customer profiles, types, saved addresses and purchase history
  • Wishlist, reviews, returns, refunds and notifications

06

Suppliers and purchases

Control inbound stock and supplier liabilities.

  • Supplier CRUD, search and status filters
  • Stock receiving and purchase invoices
  • Partial/full payments, payable balances and history
  • Overpayment protection, payable reports and CSV exports

07

Dashboard and reports

Decision-ready operational visibility.

  • Orders, sales and paid-revenue overview
  • Pending, completed and cancelled order counts plus paid/unpaid summaries
  • Customer and product counts with branch-aware reporting
  • Low/out-of-stock watchlists and recent orders
  • Order, customer, inventory, supplier invoice/payment, POS return and stock-operation exports
  • Admin notification centre, activity logs and audit trails

08

Multi-tenant SaaS

Independent shops on one governed platform.

  • Separate database per tenant
  • Central landlord dashboard for tenant creation, management, suspension and archive
  • Custom backoffice/API and storefront domains
  • Tenant logo, branding, language, theme and branch limits
  • Independent POS/storefront channel controls
  • Owner account and password management
  • Tenant activity logs and dynamic storefront resolution from one storefront application

09

Branding and configuration

Every storefront can feel like its own business.

  • Logo, store name, tagline and business information
  • Phone, email, address and WhatsApp contact button
  • Facebook, Instagram and YouTube links
  • Currency, currency symbol, theme palette and English/Bangla default language
  • Homepage banners with overlay and CTA controls
  • Store favicon, social-sharing image and storefront preview

10

SEO and marketing

Foundations for discovery and measurable growth.

  • Page titles/descriptions, canonical URLs, Open Graph and Twitter cards
  • Product structured data, dynamic sitemap, robots and search-safe private pages
  • Product image alt text
  • Meta Pixel, GTM, GA4 and Google Ads conversion settings
  • Consent banner and debug/test mode
  • Optional Direct GA4 server purchase tracking and server-side GTM/Meta CAPI pathways

11

Security and reliability

Safeguards across identity, payments and stock.

  • Tenant data isolation and protected landlord/tenant admin access
  • Admin user management and passkeys
  • Encrypted tracking credentials and sanitized activity logs
  • Server-authoritative payment confirmation
  • Idempotent stock deduction/restoration and duplicate payment-callback protection
  • Production-safe error pages and queue-backed notifications/tracking
  • Public APIs expose only safe data